The City bills monthly for Water, Sewer and Solid Waste (trash) services.  Bills are mailed the 1st  of each month and due by the 10^th.  A $20.00 penalty is added to delinquent bills after the 15th of the month.  Failure to pay results in disconnection of service on the last day of the month.  There is a $75 reconnection fee or $100 if after 3:00 PM.  Bills can be paid at City Hall, Monday through Friday from 8:00 a.m. to 4:00 p.m.  For your convenience, a drop-box is also located outside of City Hall and payments can be dropped off at Nodaway Valley Bank. 

We now accept Credit/Debit cards for payment of services.

New Water Billing System

FrontDesk is live, click here to get signed up.

Completion of a Water Service Agreement is required prior to providing service.

Deposit required

Residential: $150 for Tenant/Renter or $75 for Property Owner
Commercial: $100

Deposit Refunds

• Customer deposits shall be refunded to customer upon termination of service, only after deduction of all utility bills, fees, penalties and other amounts due.
• After a customer, who is the owner of the property, maintains at least five (5) consecutive years of continuous, timely payments of their utility service account, any security deposit previously paid shall be refunded as credit to the customer’s utility service account. 

At the time of water meter installation someone must be at the residence to check for leaks.

There will be a $35 fee on all returned checks.  Customers are on a cash only basis after two returned checks.

Failure to receive a bill does not void penalty or disconnection. Customers are responsible to call for payment amount for missing or lost bills.

Meters must be easily accessible to meter readers. Do not allow belongings, weeds, shrubs, or debris to obstruct meter access. Do not chain or tether pets in reach of meter path or meter.