Water Superintendent/Chief Water Operator
215 W. 7th St
P.O. Box 215
Mound City, MO 64470
Service & Billing Contact
Service & Billing Inquires
Hours: M-F 8 am – 4 pm
There is a drop box at City Hall and bills can also be dropped off at Nodaway Valley Bank.
The City bills monthly for Water, Sewer and Solid Waste (trash) services. Bills are mailed the 1st of each month and due by the 10th. A $3.00 penalty is added to delinquent bills after the 20th of the month. Failure to pay results in disconnection of service on the last day of the month. There is a $20 reconnection fee or $35 if after 3:00 PM. Bills can be paid at City Hall, Monday through Friday from 8:30 a.m. to 4:00 p.m. For your convenience, a drop-box is also located at Nodaway Valley Bank. You can also sign up for AutoPay and have your monthly bill charged directly to your bank account.
We now accept Credit/Debit cards and eChecks for payment of services. Click here to access online payments.
Completion of a Water Service Agreement is required prior to providing service.
Residential: $150 for Tenant/Renter or $75 for Property Owner
- Customer deposits shall be refunded to customer upon termination of service, only after deduction of all utility bills, fees, penalties and other amounts due.
- After a customer, who is the owner of the property, maintains at least five (5) consecutive years of continuous, timely payments of their utility service account, any security deposit previously paid shall be refunded as credit to the customer’s utility service account.
At the time of water meter installation someone must be at the residence to check for leaks.
There will be a $35 fee on all returned checks. Customers are on a cash only basis after two returned checks.
Failure to receive a bill does not void penalty or disconnection. Customers are responsible to call for payment amount for missing or lost bills.
Meters must be easily accessible to meter readers. Do not allow belongings, weeds, shrubs, or debris to obstruct meter access. Do not chain or tether pets in reach of meter path or meter.